{"id":449,"date":"2026-03-26T03:33:20","date_gmt":"2026-03-25T18:33:20","guid":{"rendered":"https:\/\/india-marketing.jp\/india-company\/paytm\/"},"modified":"2026-09-20T03:28:08","modified_gmt":"2026-09-19T18:28:08","slug":"paytm","status":"publish","type":"india-company","link":"https:\/\/india-marketing.jp\/en\/india-company\/paytm\/","title":{"rendered":"Paytm (One97 Communications) | The payments major that posted its first full-year profit in FY2026"},"content":{"rendered":"<div class=\"disclaimer-asof\" style=\"border:1px solid #e0e0e0;background:#fafafa;padding:16px 18px;margin:0 0 28px;font-size:.92em;line-height:1.8;border-radius:4px;\">\nThis article is based on what we could verify <strong>As of September 19, 2026<\/strong> This page is based on the disclosures and news reports from each company that we were able to confirm as of that date. Amounts in the text follow the notation commonly used in India, with \u20b91 crore = 10 million rupees, and yen figures are approximations calculated at a little over 1.7 yen to the rupee. Store counts, funding raised, and results at Indian companies change over short periods, so when making a business decision, please check the latest information in primary sources such as each company's own announcements.\n<\/div>\n\n\n<h2>What Paytm is<\/h2>\n<p>Paytm (Pay Through Mobile) is an Indian payments and fintech company operated by One97 Communications Ltd. Vijay Shekhar Sharma started it in 2010 as a mobile phone recharge service, and it now covers payments, financial services, and marketing for merchants.<\/p>\n<h2>The scale of Paytm's business<\/h2>\n<h3>The first full-year profit, in FY2026 (fiscal year ending March 2026)<\/h3>\n<p>Operating revenue for FY2026 was \u20b98,437 crore (about 146.8 billion yen), up 22% year on year, and net profit was \u20b9552 crore (about 9.6 billion yen), a turnaround from a net loss of \u20b9663 crore the previous year. It is the first full-year profit since listing. EBITDA also improved, from minus \u20b91,506 crore to \u20b9502 crore. Payment volume handled (GMV) was \u20b923.8 lakh crore, up 26% year on year, and monthly transacting users numbered 77 million.<\/p>\n<h3>Segment breakdown for FY2025 (fiscal year ending March 2025)<\/h3>\n<p>Total revenue for FY2025 was \u20b96,900 crore (about 820 million dollars). The breakdown is as follows.<\/p>\n<ul>\n<li><strong>Payment services<\/strong>: \u20b94,039 crore (58% of the total)<\/li>\n<li><strong>Financial services distribution<\/strong>: \u20b91,703 crore (25%)<\/li>\n<li><strong>Marketing services<\/strong>: \u20b91,158 crore (17%)<\/li>\n<\/ul>\n\n<h3>The shift to the UPI multi-bank model<\/h3>\n<p>In FY2025 the company completed its shift to a multi-bank model as a third-party application provider (TPAP). It partnered with public sector and private sector banks and restructured UPI payments so that they do not depend on a single bank.<\/p>\n<h2>Paytm's main services<\/h2>\n<h3>Payment services<\/h3>\n<ul>\n<li><strong>QR code payments<\/strong>: Paytm QR is widely used, mainly by small and mid-sized shops across India. The merchant network is among the largest in the country<\/li>\n<li><strong>Paytm Wallet<\/strong>: A prepaid electronic wallet. This was the core service of cashless payments before UPI spread<\/li>\n<li><strong>Payment Gateway<\/strong>: Providing payment functions to e-commerce sites and apps<\/li>\n<\/ul>\n<h3>Financial services<\/h3>\n<ul>\n<li><strong>Paytm Money<\/strong>: A mutual fund and stock trading platform<\/li>\n<li><strong>Paytm Insurance<\/strong>: Distribution of insurance products<\/li>\n<li><strong>Distribution of small loans<\/strong>: Loans for consumers and merchants through partner banks<\/li>\n<\/ul>\n<h3>Marketing and commerce<\/h3>\n<ul>\n<li><strong>Mini App Store<\/strong>: A mini app platform inside the Paytm app<\/li>\n<li><strong>Sales of digital goods<\/strong>: Mobile recharges, ticket booking, and utility bill payments<\/li>\n<\/ul>\n<h2>The challenges Paytm faces and the changes it has made<\/h2>\n<p>Its subsidiary Paytm Payments Bank was ordered by the RBI in March 2022 to stop onboarding new customers, and on January 31, 2024 it was ordered to halt all deposit taking and credit transactions from February 29 of that year. With that, the payments bank business has effectively ended. From there Paytm abandoned the payments bank model and moved to the TPAP model, which runs through partner banks.<\/p>\n<p>When a license is halted overnight, the entire business built on it becomes unusable. For Japanese companies involved in regulated industries in India, it is an argument for not resting the foundation of a business on a single license.<\/p>\n<h2>How Japanese companies can use Paytm<\/h2>\n<ul>\n<li><strong>Use as payment infrastructure<\/strong>: Supporting Paytm payments widens the reach to consumers when selling in India<\/li>\n<li><strong>Use as a marketing platform<\/strong>: Advertising and promotions inside the Paytm app can reach hundreds of millions of users<\/li>\n<li><strong>Rollout on the Mini App Store<\/strong>: Services can be offered on Paytm's platform without developing a separate app<\/li>\n<li><strong>Understanding fintech regulation<\/strong>: Paytm's experience with regulation is an essential case study for understanding India's fintech regulatory environment<\/li>\n<\/ul>\n<h2>Conclusion<\/h2>\n<p>Paytm is a company that has been on top of the spread of payments in India from the start, and in FY2026 it posted its first full-year profit since listing, with net profit of \u20b9552 crore. Shifting the center of its revenue to payment terminals for merchants and fees from financial services after losing the payments bank license is what worked. If you are looking for a partner with a point of contact to merchants, it is one of the candidates.<\/p>\n<h2>Reference Information<\/h2>\n<ul>\n<li><a href=\"https:\/\/paytm.com\/document\/ir\/agm\/fy\/-25\/Paytm_Annual_Report_2025.pdf\" target=\"_blank\" rel=\"noopener\">Paytm Annual Report FY2025 \u2013 official<\/a><\/li>\n<li><a href=\"https:\/\/indianstartupnews.com\/news\/paytms-revenue-jumps-to-rs-2061-crore-in-q2-fy26-posts-rs-21-crore-profit-10623784\" target=\"_blank\" rel=\"noopener\">Paytm Q2 FY26 revenue jumps to Rs 2,061 crore &#8211; Indian Startup News<\/a><\/li>\n<li><a href=\"https:\/\/ir.paytm.com\/\" target=\"_blank\" rel=\"noopener\">Paytm (One97 Communications) Investor Relations - earnings disclosures (primary source)<\/a><\/li>\n<li><a href=\"https:\/\/www.bwdisrupt.com\/article\/paytm-posts-first-ever-annual-profit-of-rs-552-cr-in-fy26-revenue-rises-22-to-rs-8-437-cr-605786\" target=\"_blank\" rel=\"noopener\">BW Disrupt - Paytm posts its first full-year profit in FY2026<\/a><\/li>\n<\/ul>\n<h2>Related Articles<\/h2>\n<ul>\n<li><a href=\"https:\/\/india-marketing.jp\/en\/business\/upi\/\">What is UPI? Meaning, related services, and use cases explained<\/a><\/li>\n<li><a href=\"https:\/\/india-marketing.jp\/en\/business\/digital-payment\/\">India's digital payments market<\/a><\/li>\n<li><a href=\"https:\/\/india-marketing.jp\/en\/business\/startup\/\">India's Startup Ecosystem<\/a><\/li>\n<li><a href=\"https:\/\/india-marketing.jp\/en\/business\/india-comprehensive\/\">Basic knowledge of the Indian market<\/a><\/li>\n<\/ul>\n\n\n<div class=\"p-blogParts post_content\" data-partsid=\"1001\">\n<div class=\"swell-block-fullWide pc-py-60 sp-py-60 alignfull\" style=\"background-color:#094309\"><div class=\"swell-block-fullWide__inner l-container\">\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<h3 class=\"wp-block-heading has-text-align-center is-style-section_ttl u-mb-ctrl u-mb-10 has-white-color has-text-color has-link-color wp-elements-1\">\u30a4\u30f3\u30c9\u9032\u51fa\u652f\u63f4\u4e8b\u696d\u306e\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/h3>\n\n\n\n<p 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class=\"cf7-mini\">\n\t<p><label> Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label> Company name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"organization\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label> Email address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<div class=\"cf7-mini__consent\">\n\t\t<p><span class=\"cf7-mini__consent-text\">\u9001\u4fe1\u3092\u3082\u3063\u3066 <a href=\"\/en\/privacypolicy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> \u306b\u540c\u610f\u3057\u305f\u3082\u306e\u3068\u3057\u307e\u3059<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner cf7-mini__submit\" type=\"submit\" value=\"\u9001\u4fe1\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FY2026\u306b\u521d\u306e\u901a\u671f\u9ed2\u5b57\uff08\u55b6\u696d\u53ce\u76ca\u20b98,437 crore\u3001\u7d14\u5229\u76ca\u20b9552 crore\uff09\u3092\u51fa\u3057\u305f\u6c7a\u6e08\u5927\u624b\u3002\u6c7a\u6e08\u9280\u884c\u304c\u696d\u52d9\u505c\u6b62\u3092\u547d\u3058\u3089\u308c\u305f\u5f8c\u306e\u7acb\u3066\u76f4\u3057\u306f\u3001\u30a4\u30f3\u30c9\u306e\u30d5\u30a3\u30f3\u30c6\u30c3\u30af\u898f\u5236\u306e\u53b3\u3057\u3055\u3092\u793a\u3059\u4e8b\u4f8b\u3067\u3082\u3042\u308b\u3002<\/p>","protected":false},"featured_media":0,"template":"","class_list":["post-449","india-company","type-india-company","status-publish","hentry"],"acf":{"summary":"Paytm\uff08\u904b\u55b6\uff1aOne97 Communications\uff09\u306f2010\u5e74\u306bVijay Shekhar Sharma\u6c0f\u304c\u5275\u696d\u3057\u305f\u30c7\u30b8\u30bf\u30eb\u6c7a\u6e08\u30fb\u30d5\u30a3\u30f3\u30c6\u30c3\u30af\u4f01\u696d\u3002FY2026\uff082026\u5e743\u6708\u671f\uff09\u306e\u55b6\u696d\u53ce\u76ca\u306f\u524d\u5e74\u6bd422%\u5897\u306e\u20b98,437 crore\u3001\u7d14\u5229\u76ca\u306f\u20b9552 crore\u3067\u4e0a\u5834\u4ee5\u6765\u521d\u306e\u901a\u671f\u9ed2\u5b57\u3068\u306a\u3063\u305f\u3002\u6c7a\u6e08\u306e\u53d6\u6271\u9ad8\u306f\u20b923.8 lakh crore\u3001\u6708\u9593\u53d6\u5f15\u30e6\u30fc\u30b6\u30fc\u306f7,700\u4e07\u4eba\u30022024\u5e74\u306bPaytm Payments Bank\u304c\u696d\u52d9\u505c\u6b62\u3092\u547d\u3058\u3089\u308c\u3001TPAP\u30e2\u30c7\u30eb\u3078\u79fb\u884c\u3057\u305f\u7d4c\u7def\u3092\u6301\u3064\u3002"},"_links":{"self":[{"href":"https:\/\/india-marketing.jp\/en\/wp-json\/wp\/v2\/india-company\/449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/india-marketing.jp\/en\/wp-json\/wp\/v2\/india-company"}],"about":[{"href":"https:\/\/india-marketing.jp\/en\/wp-json\/wp\/v2\/types\/india-company"}],"wp:attachment":[{"href":"https:\/\/india-marketing.jp\/en\/wp-json\/wp\/v2\/media?parent=449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}