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Capturing Vietnam's Delivery Culture 2025: Delivery Business Strategies That Succeed on ShopeeFood and GrabFood

2026.03.24

Article summary
Vietnam's food delivery market is expected to reach $2.1 billion in 2025 (up 19% year on year) and $9.0 billion by 2030. ShopeeFood and GrabFood hold 56% and 36% of the market respectively, together covering 90%. Gojek's 2024 withdrawal cemented this two-player structure. Order volume in Q3 2025 rose more than 30% year on year.
This article is based on what we could verify As of August 1, 2026 This article is based on public materials and news reports from Vietnam. Vietnam's tax system, regulations, and administrative divisions change frequently, so information here may have been updated since publication. For actual business decisions, please confirm the latest details with the relevant government authorities or local experts as primary sources.

Latest Trends in Vietnam's Food Delivery Market

Vietnam's food delivery market grew rapidly in 2025, with consumer spending on food ordered through apps estimated to have reached $2.1 billion. This represents a 19% increase year on year, and strong expansion continues (source: VIR).

The food delivery market reached $1.8 billion in 2024 (up 26% year on year) and is projected to grow to $9.0 billion by 2030 (source: VietnamNet).

Market Share and Characteristics by Platform

ShopeeFood (about 56% market share)

Vietnam's largest food delivery platform. It holds a 56% share in Hanoi and is especially popular among 16-to-24-year-olds. Its integration with the main Shopee platform enables combined marketing across e-commerce and food delivery. It drives demand through AI-powered affiliate marketing and livestreaming (source: VnExpress).

GrabFood (about 36% market share)

It holds a 50% share in Ho Chi Minh City and is especially strong among people 35 and older. It offers multifunctional services such as group ordering, solo-dining solutions, and in-store vouchers. Integration with GrabMart also enables delivery of groceries and daily necessities.

Xanh SM Ngon (New Entrant)

An emerging player that launched service in Ho Chi Minh City in July 2025. It differentiates itself with a policy of not batching multiple orders into a single delivery, targeting consumers who prioritize delivery quality.

Changes in Market Structure

With Gojek's withdrawal in September 2024, the market ShopeeFood-GrabFood became even more concentrated into a two-player structure. Together, the two platforms cover about 90% of the market.

Practical Strategies for Delivery Business Success

Platform Optimization

Designing a menu specifically for delivery is important. A menu that maintains quality over the typical 30-to-45-minute delivery time, appropriate packaging, and appealing product photos on the platform all have a major effect on sales. Food E-Commerce Optimizing product pages by applying insights from is also effective.

The Cloud Kitchen Model

The model of operating from a delivery-only kitchen (a cloud kitchen) without a physical storefront is also expanding in Vietnam. Because it allows running multiple brands while keeping initial investment low, it's a model well suited to market testing. Facilities dedicated to cloud kitchens are also increasing in central Ho Chi Minh City and Hanoi.

Promotion Strategy

Because Vietnam's food delivery market faces intense price competition, effective promotion design is essential. Strategically use the platforms' promotional tools (vouchers, free shipping, bundle discounts) to build a base of repeat customers. Order volume in Q3 2025 rose more than 30% year on year, with especially strong demand from office workers and students.

Regional Strategy Points

Ho Chi Minh City

A market where GrabFood is strong. A multinational food culture is well established, and demand for Japanese food is also high. Districts 1, 2, 3, and 7 are the main delivery areas, with expatriates and office workers as the primary customer base.

Hanoi

A market where ShopeeFood is strong. While a preference for traditional Vietnamese cuisine remains deep-rooted, interest in international food culture is also rising, especially among younger people. Hoan Kiem, Ba Dinh, and Cau Giay are high-demand districts.

Regional Cities

Use of food delivery is also expanding in regional cities such as Da Nang, Nha Trang, and Can Tho. Because competition there is relatively light, there's an advantage to entering early.

Delivery Market Entry Strategies for Japanese Companies

Delivery-First Product Design

For Japanese food delivery, maintaining quality on arrival is the biggest challenge. Prioritize menu items well suited to delivery, such as rice bowls, curry, and onigiri, while items like sushi and tempura require developing delivery-appropriate packaging.

Linking Social Media and Delivery

Social Media Marketing and TikTok It's important to build a mechanism that connects promotion on directly to delivery orders. Design an ordering path from food-review videos and live commerce.

Use of data

Analyze the sales data provided in the ShopeeFood and GrabFood dashboards (order time slots, popular menu items, customer attributes) and use it to improve your menu and optimize promotions. Gen Z Understanding the ordering patterns of makes effective targeting possible.

Conclusion

Vietnam's food delivery market continues to expand rapidly under the two-player structure of ShopeeFood and GrabFood. Japanese food and beverage companies should design products with a delivery-first mindset and enter the market with a strategy that combines platform optimization with social media marketing. The Quality Advantage of Japanese Brands Make the most of through this new channel of delivery.

Sources:

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