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Chaayos | A chai café chain built on customization (FY2025 revenue ₹329.7 crore)

2026.03.26

Article summary

Chaayos (operated by Sunshine Teahouse) is a chai café chain founded in Delhi in 2012. Its founders are Nitin Saluja and Raghav Verma. Operating revenue for FY2025 (the year ended March 2025) was ₹310.6 crore (1 crore = 10 million rupees), up 25% year on year, with more than 200 outlets, about 960 employees, and total funding of about 94 million dollars. It combines chai whose mix can be changed with every order with retail sales of canned RTD drinks.

This article is based on what we could verify As of September 19, 2026 This page is based on the disclosures and news reports from each company that we were able to confirm as of that date. Amounts in the text follow the notation commonly used in India, with ₹1 crore = 10 million rupees, and yen figures are approximations calculated at a little over 1.7 yen to the rupee. Store counts, funding raised, and results at Indian companies change over short periods, so when making a business decision, please check the latest information in primary sources such as each company's own announcements.

Chaayos works under the line "Meri Wali Chai" (chai just for me) and sells chai whose mix can be changed with every order. It started in Delhi in 2012 and has expanded its outlets mainly in north India.

Company profile

Item	Details
Legal name	Sunshine Teahouse Private Limited (brand name Chaayos)
Year founded	2012
Headquarters	Gurugram (Haryana; registered in Delhi)
Founder	Nitin Saluja, Raghav Verma
Revenue (operating revenue)	₹310.6 crore (FY2025, the year ended March 2025; up 25% from ₹248.6 crore the year before). Total income including non-operating revenue was ₹329.7 crore
Number of stores	More than 200 outlets
Employees	About 960
Total funding raised	About 94 million dollars (most recently a Series C in June 2022)
Listing	Unlisted
Official website	chaayos.com

Business and strengths

Letting the customer choose how much sugar, how strong the milk, and whether to add ginger or cardamom turned a drink no different from stall chai into an experience of choosing, and that is where Chaayos started. In the shop the order is recorded so that the same mix can be served straight away on the next visit.

On top of the outlets, it sells canned RTD chai (ready to drink) and tea bags, trying to build a shape that does not depend on café sales alone.

Recent developments

Operating revenue for FY2025 (the year ended March 2025) was ₹310.6 crore, up 25% from ₹248.6 crore the year before (total income including non-operating revenue was ₹329.7 crore). Total funding is about 94 million dollars, and the most recent round was a Series C in June 2022.

Points for Japanese companies

This is a working example of how to build customization into a beverage chain in India. If you sell Japanese tea drinks in India, the Japanese axis of unsweetened versus lightly sweetened will not carry over as it is, and what decides the outcome is whether the shop can hold a range of adjustment for sweetness and spice.